Privacy Policy

Commitment to Privacy

Our ongoing commitment to the protection of your privacy is essential to maintaining the relationship of trust that exists between Volunteer Access LLC and all of our users, whether they be a nonprofit or other volunteer organization seeking volunteers (each, an "Organization or School"), volunteers belonging to such an organization, or volunteers with an individual account. This privacy policy (the "Privacy Policy") is intended to help you understand our online information security practices.

Information Collection

Volunteer Access collects the following types of personally identifiable information directly from schools using Volunteer Access: student first name; student last name; student/school official email address; password; IP address; grade level; and school. We may also generate a login ID for the child that is different than the child's actual name.

Volunteer Access may collect certain non-personally identifiable information from visitors to our site, such your IP address, browser type, domain names, access times and referring website addresses. This information is used by Volunteer Access for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Volunteer Access Web site.

System Capabilities

For organizations, we provide a way to add additional people to your organization’s profile, and we will collect names, e-mail addresses and phone numbers of additional members you wish to add to your profile. Organizations may include both volunteering organizations, which provide opportunities, and sponsoring organizations (such as schools) that monitor, track, and report on the activities of volunteers.

Organizations may manage opportunities, including adding new opportunities, reviewing existing ones, and deleting opportunities. Opportunities may be defined as unstructured opportunities or with defined event calendars requiring signup. To enable this functionality, organizations will be able to view basic information such as the names of volunteers signing up for its opportunities, and the hours they are claiming for the event.

For volunteers, we provide the ability to search for and review volunteering opportunities. Volunteers will also be able to view logged hours, ongoing opportunities, upcoming events, and other opportunities the volunteer is a part of.

Use of Personal Information

Volunteer Access collects and uses personal information to operate the Volunteer Access Web site and deliver the services you have requested such as allowing you to track volunteer work hours, view volunteers and opportunities, sign up for new volunteer opportunities, and keep track of recent activities.

Volunteer Access does not sell, share, rent or trade personal information with third parties other than as disclosed within this privacy policy. Volunteer Access may share data with trusted partners to help us perform statistical analysis, send you e-mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Volunteer Access, and they are required to maintain the confidentiality of your information.

Volunteer Access will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Volunteer Access or the site, comply with a judicial proceeding or court order; (b) protect and defend the rights or property of Volunteer Access; and, (c) act under exigent circumstances to protect the personal safety of users of Volunteer Access, or the public.

In the event Volunteer Access goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via e-mail and/or prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.

Student Safety

Volunteer Access complies with the the federal Family Educational Rights and Privacy Act (FERPA) to insure the online safety of children.

Student accounts on Volunteer Access are provided only through a verified educator, school, or educational organization. In addition, under the Parent’s Bill of Rights for Data Privacy and Security, parents reserve the right to refuse to let the school or school district provide a student’s name, address, telephone number, email address, photograph, date and place of birth, major field of study, grade level, and enrollment status to Volunteer Access.

As a third party contractor to schools, Volunteer Access also agrees to limit internal access to education records to those individuals that are determined to have legitimate educational interests, not use the education records for any other purposes than those explicitly authorized in this privacy policy, and not disclose any personally identifiable information to any other party without the prior consent of the parent or eligible student.

Use of Cookies

The Volunteer Access Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Volunteer Access pages, or register with Volunteer Access site or services, a cookie helps Volunteer Access to recall your specific information on subsequent visits. We do not link the information we store in cookies to any personal information you submit while on our site.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Volunteer Access services or Web sites you visit.

The use of cookies by our affiliates or tracking utility companies is not covered by our privacy policy. We do not have access or control over these cookies.

Security of your Personal Information

Volunteer Access secures your personal information from unauthorized access, use or disclosure. Volunteer Access secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We also use encryption technology to protect data while in motion or in its custody from unauthorized disclosure.

The security of your personal information is important to us. We follow standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Access to Personal Information

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or delete inaccuracies by making the change within the "profile" section of the site, the “Our Organization” side of the site, the “Edit Profile” link or by contacting us at We will respond to your access request within 30 days.

Changes to this Statement

Volunteer Access may change this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by e-mail (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

Volunteer Access welcomes your comments regarding this Statement of Privacy. If you believe that Volunteer Access has not adhered to this Statement, please contact Volunteer Access at

Volunteer Access LLC
24 Kramers Pond Rd.
Putnam Valley, NY 10579